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Legal
Terms and Conditions

Last Updated July 2016.

Renewal Conditions

By joining a plan, you are authorizing DentalSave to bill your credit card or checking account for the plan you have selected. This charge shall remain in force until you notify DentalSave of request to cancel. By joining, you indicate you have read the terms and conditions of the plan.  This plan will automatically renew at the end of your membership term on an annual basis, and your credit card or bank account will be automatically charged or drafted for the appropriate amount until you notify DentalSave of your request to cancel.

Careington Termination Conditions

DentalSave and Careington International Corporation (Careington) reserve the right to terminate plan members from its plan for any reason, including non-payment.

Cancellation Conditions

You have the right to cancel within the first 30 days after receipt of membership materials and receive a full refund, less the processing fee, if applicable. FL Residents: Your 30 days begin after the effective date. If for any reason during this time period you are dissatisfied with the plan and wish to cancel and obtain a refund, you must submit a written cancellation request. DentalSave will accept and cancel plan memberships at any time during the membership period and will cease collecting membership fees in a reasonable amount of time, but no later than 30 days after receiving a cancellation notice. Please send a cancellation letter and a request for refund with your name and member ID to DentalSave 845 3rd Ave 20th Fl New York, NY 10022 or fax to: 212.688.9708. You may also submit cancellation by email: [email protected]

Description of Services

Please see your membership card for a specific description of the programs that you have purchased.

Limitations, Exclusions & Exceptions

This program is a discount membership program offered by DentalSave and Careington. DentalSave and Careington are not a licensed insurer, health maintenance organization, or other underwriter of health care services. No portion of any provider’s fees will be reimbursed or otherwise paid by DentalSave or Careington. DentalSave or Careington are not licensed to provide and do not provide medical services or items to individuals. You will receive discounts for medical services at certain health care providers who have contracted with the plan. You are obligated to pay for all health care services at the time of your appointment. Savings are based upon the provider’s normal fees. Actual savings will vary depending upon location and specific services or products purchased. Please verify such services with each individual provider. The discounts contained herein may not be used in conjunction with any other discount plan or program. All listed or quoted prices are current prices by participating providers and subject to change without notice. Any procedures performed by a non-participating provider are not discounted. From time to time, certain providers may offer products or services to the general public at prices lower than the discounted prices available through this program. In such event, members will be charged the lowest price. Discounts on professional services are not available where prohibited by law. This plan does not discount all procedures. Providers are subject to change without notice and services may vary in some states. It is the member’s responsibility to verify that the provider is a participant in the plan. At any time DentalSave and Careington have the right to eliminate a Participating Professional from the respective network with which they are associated and may substitute Provider networks at their sole discretion. DentalSave and Careington cannot guarantee the continued participation of any provider. If he or she leaves the plan, you will need to select another provider. Providers contracted by DentalSave or Careington are solely responsible for the professional advice and treatment rendered to members and DentalSave and Careington disclaim any liability with respect to such matters. Services and service providers may change or be discontinued at any time with notice as required by law.

Complaint Procedure

If you would like to file a complaint or grievance regarding your plan membership, you must submit your grievance in writing to: Careington International Corporation, P.O. Box 2568, Frisco, TX 75034. You have the right to request an appeal if you are dissatisfied with the complaint resolution. After completing the complaint resolution process, if you remain dissatisfied you may contact your state insurance department.